At Flower Gennie, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

When you interact with Flower Gennie, we may collect the following information:

  • Personal Information: Name, email address, phone number, and delivery details when you place an order or contact us.
  • Payment Information: Securely processed by our payment partners; we do not store your credit/debit card details.
  • Browsing Data: IP address, device type, and website activity to improve our services and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders efficiently.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send updates, promotions, or newsletters (you can opt-out anytime).
  • Ensure secure transactions and prevent fraud.

3. Data Protection & Security

We implement strong security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to safeguard your information, no online transaction is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors and delivery partners to complete your orders.
  • Legal Authorities: If required by law or to protect our rights and prevent fraud.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us analyze website traffic, remember preferences, and offer personalized recommendations. You can adjust your browser settings to disable cookies if preferred.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails by clicking “unsubscribe” in our emails.
  • Disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to review them separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us through our mail- info@flowergennie.site.

📍 Flower Gennie – Your Trusted Floral Partner